Recruitment Resourcer & Business Skills Coach/Tutor

📍 Location: West Midlands (with regular travel to employer/learner sites as needed)
🕒 Contract Type: Part-Time (4 days per week) | Permanent
💷 Salary: £26,000 – £28,000 (depending on experience and will be pro rata)
🔒 DBS Requirement: Enhanced
📅 Start Date: As soon as possible

Are you experienced in business administration and recruitment — are you passionate about developing others?

We’re looking for a dynamic and learner-focused Skills Coach/Tutor to deliver high-quality training and assessment in Business Admin, Recruitment, and Customer Service apprenticeships. You’ll support apprentices from induction through to achievement, delivering engaging sessions and helping them grow in confidence and competence.

🔍 Key Responsibilities

Training & Teaching

• Deliver interactive, effective group and 1:1 training to apprentices

• Support delivery of Functional Skills English and maths (up to Level 2)

• Plan and deliver sessions that align with apprenticeship standards

• Set clear learning objectives and support apprentices to meet challenging targets

• Promote British Values, safeguarding awareness, and employability skills

Assessment & Progress

• Conduct effective initial assessments and create Individual Learning Plans

• Assess apprentices’ portfolios and provide constructive, developmental feedback

• Monitor and review learner progress through regular visits and e-portfolio updates

• Maintain accurate documentation and ensure timely achievement of qualifications

Engagement & Achievement

• Motivate and support learners to achieve qualifications and career goals

• Build positive relationships with learners and employers

• Drive excellent attendance, retention, and achievement rates

• Maintain a safe and inclusive learning environment at all times

✅ What We’re Looking For

Essential Skills & Experience

• Recent (within 2 years) industry experience in business admin, recruitment or customer service

• Strong communication, coaching, and interpersonal skills

• Confident working with groups and individuals

• Self-motivated, organised, and able to manage own diary

• Competent with IT and online learning tools

• Experience delivering to post-16 or adult learners

• Experience working with apprentices and e-portfolios

Essential Qualifications

• Minimum Level 2 English & maths

• Full UK driving licence and access to own vehicle

Desirable (or willingness to work towards within 6 months)

• TAQA or equivalent Assessor Qualification

• Level 3 Teaching Qualification (e.g. AET)

• Experience delivering Functional Skills

• Experience coaching/mentoring in a training or educational setting

• QTLS status (desirable, not essential)

🎁 Perks & Benefits – Because You Deserve It! 🎁

🎉 25 days holiday, increasing to 30 with service
💰 Buy & sell annual leave
🏋️ Earn an extra week of leave just by exercising!
🚗 Paid mileage (35p per mile, above normal work mileage)
📞 Employee Assistance Program (EAP)
🏆 Long service & special recognition awards
🎟️ Juniper Lottery & Dragons’ Den competitions
⭐ PRIDE monthly celebrations
🕑 Early Finish Fridays (2:30pm!)
🎄 Christmas Savings Club
👀 Eyecare reimbursement
🚲 Cycle to Work Scheme
⚡ Electric Car Scheme (after 5 years’ service)
🛡️ Critical Illness Cover (after 5 years’ service)
🎉 Corporate events throughout the year!

🌍 Diversity & Inclusion Matters 🌍

At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported.

As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.

At Juniper, we are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation.

If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.