📍 Performance Manager

Salary: £30,000 – £40,000
Contract: Permanent, Full-Time
Location: Telford
DBS: Enhanced

Are you an inspiring leader who can motivate teams, drive performance and create an exceptional learning environment for young people? We’re looking for a Performance Manager to lead one of our Juniper Training centres, ensuring outstanding delivery, strong staff development and excellent outcomes for every learner.

✨ About the Role

As a Performance Manager, you will take ownership of the day-to-day management and success of your centre. You’ll lead, coach and develop staff, manage resources effectively, and make sure that learners receive a high-quality, positive and engaging learning experience.

This role is essential in ensuring that performance outcomes, compliance measures and financial targets are consistently achieved — while maintaining a supportive, values-driven environment.

💼 Key Responsibilities

• Manage and motivate all centre-based staff in line with Juniper’s values

• Maintain a positive, productive and supportive working environment

• Deploy resources effectively to meet/exceed performance and financial targets

• Build strong inter-departmental and cross-centre relationships

• Ensure all learners receive an excellent learning experience

• Support business development by raising the profile of Juniper locally

• Adhere to awarding/funding body requirements and internal procedures

• Follow employment law and staff management best practice

• Manage budgets effectively

• Uphold safeguarding, Prevent and British Values at all times

👤 About You

Essential

• Level 2 English & Maths (minimum)

• Experience managing people

• Experience in contract management and achieving results

• Experience in education or training

• Strong literacy, numeracy and IT skills

• Excellent interpersonal and communication skills

• Ability to persuade, influence and manage challenging behaviour

• Able to work under pressure and meet targets

• Highly motivated, organised and solutions-focused

• Positive, professional and engaging approach

• Able to work independently and use initiative

Desirable

• Management or coaching qualification

• Health & Safety qualification

🎁 Perks & Benefits – Because You Deserve It! 🎁

🎉 25 days holiday, increasing to 30 with service
💰 Buy & sell annual leave
🏋️ Earn an extra week of leave just by exercising!
🚗 Paid mileage (35p per mile, above normal work mileage)
📞 Employee Assistance Program (EAP)
🏆 Long service & special recognition awards
🎟️ Juniper Lottery & Dragons’ Den competitions
⭐ PRIDE monthly celebrations
🕑 Early Finish Fridays (2:30pm!)
🎄 Christmas Savings Club
👀 Eyecare reimbursement
🚲 Cycle to Work Scheme
⚡ Electric Car Scheme (after 5 years’ service)
🛡️ Critical Illness Cover (after 5 years’ service)
🎉 Corporate events throughout the year!

🌍 Diversity & Inclusion Matters 🌍

At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported.

As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.

At Juniper, we are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation.

If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.